Refund policy

Return Period

14-day return policy from delivery date.

Return Requirements

Product must be unused and in original condition. Original packaging and any certificates must be included. Jewelry must be returned in the same condition as received.

Return Shipping

Customer is responsible for return shipping costs. We recommend trackable shipping for valuable jewelry. Pack securely to avoid damage during transport.

Refund Process

Full refund of product price. No restocking fee. Refunds processed within 5-7 business days after receipt.

Contact Us

For returns, contact us with order number and reason for return.